At Barber’s Groom we aim to provide excellent services and meet your expectations. We know that sometimes things don’t go right, so we have a clear refund policy to help you feel secure in choosing us.
Refunds
Once we start a service, we cannot refund the full amount. For content packages, we will adjust the amount. Any refund is at our discretion.
Approved Refunds
We will process your refund back to your original payment method within a few business days.
Missing Refunds
If you haven’t received your refund, please:
- Check your bank account or credit card statement.
- Contact your credit card company, as it may take time.
- For help, email us or use our contact form.
Shipping
You are responsible for shipping costs on any materials or products sent back to us.
If you have a special situation, let us know, and we’ll try to help.